We help companies build strong customer relationships through the world's most popular messaging apps

We have conversational solutions for every industry

Engage with your customers and increase your sales

Brief

Understanding your challenges, insights and objectives. Planning your chatbot with your brand strategy in mind.

Conception & UX

Designing your chatbot, paying careful attention to the user experience: Making sure the decision tree keeps a fluid conversation going.

Integration & Development

All our bots are powered by NLP to help you power up your marketing.

Storytelling & Graphic Creation

Telling the story of your brand by using the right tone of voice and creative content.

Testing & Optimizing

We do user testing for UX, making sure that all features and content are relevant, and rooting out any painful interactions.

Launch & Promotion

Giving you all the tools and assets you need to share your chatbot with your audience and measure its performance.

Brand experience

Creating chatbots that deliver experiences that make sense to your audience and reflect your brand DNA.

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Let IWC's founder guide you through 150 years of watchmaking heritage and innovation. Discover stories behind the timepieces, get notified of new updates and talk to an IWC Schaffhausen Concierge.

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Augmented services

Building user-centered chatbots that connect to your ecosystem and provide a real service accessible 24/7 to your audience, all at once.

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Plot Airport Security Wait Times Bot is your ultimate travel companion. No need to download another app, this bot delivers real-time security wait times for specific airports directly in Facebook Messenger.

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Broadcasting

Using instant messaging as a new channel to broadcast content can improve reach up to 20X compared to organic Facebook publications.

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Protecting your online reputation is Captain Data's mission: Understand digital risks through quizzes, receive advice and keep up-to-date with tools which help you put your best foot forward online.

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« Building our bot with Elloe was a delight! The team had nice ideas and great advice on both design and editorial content. In short, a good job with a nice team! This is only the beginning for us!

Yoann Monnat
Institutional communication & social media at MAIF

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Customer care

Augmenting customer care by replying to Frequently Asked Questions, guiding users to answers and seamlessly connecting to a human when necessary.

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Every summer, you can win great experiences thanks to pin codes located on Coca-Cola drinks. This chatbot was built to reply to frequently asked questions regarding this promotion and direct people to an agent when necessary.

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« We’ve been impressed by Elloe’s strategic thinking and proactive support throughout this project. This was critical to the successful launch and continuous improvement of our chatbot. »

Stanislas Magniant
Digital & Social Communications Director at The Coca-Cola Company

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Acquisition

Having a conversation is a more more natural way for lead generation. Collecting user needs and details and sending this information to the right department or CRM.

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Discovering awesome videos within a conversational experience that make people want to subscribe to receive more every week. Testing more formats and experimenting different channels.

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« Elloe made it easy for us to create a meaningful conversational experience for our 20M+ fans and convert the audience to subscribers of our email newsletter. The team at Elloe has provided incredible support, consistently going above and beyond in helping us reach out goals. »

The Jukin Media Marketing Team

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We craft solutions for every industry

Small Businesses

Media

Agencies

Influencers

Enterprises

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